In a telehealth program, 40% of participants are over age 50. Of these, 70% opted to receive follow-up care via phone. Of those under 50 (60% of total), 40% used phone-based follow-ups. What percent of all participants used phone-based follow-ups? - Treasure Valley Movers

Why Phone Follow-Ups Remain a Key Trend in Telehealth—and What Participants’ Choices Reveal

In a telehealth program, 40% of participants are over age 50, yet this demographic drives significant engagement with post-care phone follow-ups—particularly among older adults, where 70% opted for phone-based check-ins. Among younger users, nearly 40% chose phone follow-ups, suggesting a broader preference beyond age alone. With nearly half of all program participants now over 50, understanding how follow-up methods shape care outcomes